This guide provides details of the premium add-ons available for the BOX-tracker.
For detailed information about the subjects covered, please click on the links below or feel free to contact us.
The following premium add-ons are available (via telephone order only) for the BOX-tracker:
» Driver ID
» Mobilisation/Immobilisation
» Panic Switch
» Panic Switch/24hr Call Centre
» Power Take Off
The Driver ID function is very useful for companies where drivers share vehicles. Drivers are issued with a unique and personal i-button which has to be swiped when entering the vehicle. Without this the vehicle will be unable to operate.
Once logged on the system will detail all movements against the registered driver and provide full details for Management reporting.
Remote immobilisation is a new feature available for the Tracking Devices. Accessed through the SpotOn software any vehicle with this option can be immobilised but for safety reasons this will only work when the ignition has been switched off.
Remote vehicle immobilisation systems do not include a manual override.
Neither BOX Telematics nor The Tracking Store can be held responsible for a vehicle being out of commission due to the unavailability of signal coverage, meaning that the Mobilise command sent from the Spoton software via SMS is not able to reach the unit installed into the vehicle and the vehicle not able to be started.
If for some reason the Spoton software or the BOX Telematics servers are unable to send out any mobilise/immobilise commands due to temporary unavailability or fault we will make all best efforts to rectify these issues within standard office hours (9am - 5pm, Mon - Fri). If the software or server issues continue past 24 working hours we will make an engineer available to attend to the vehicle and temporarily disconnect the immobilisation wiring until the issue has been resolved. Outside of our office hours we are unable to offer support.
The Panic Switch function is invaluable for drivers if they are ever placed in vulnerable positions. An easy to press emergency panic switch is located on the dash board for use in emergencies.
A silent text message (and or e-mail) is sent to a dedicated address with a pre-recorded text message requesting assistance. A check via the Tracking Software for the vehicles exact location and immediate help can be supplied.
For additional security a subscription to the dedicated Operator Centre is available. This provides a bespoke service with escalation procedures for full 24/7 support.
The Power Take Off function is invaluable for recording and reporting the time an additional power source is being used from a vehicle or machine.
For more information about any of our premium add-ons, please call us on 0800 0181 448.